Returns & Refunds
Our comprehensive returns and refund policy
Return Period
You have 30 days from the date of delivery to return unused items in their original condition with all packaging and documentation.
How to Return Items
- Contact our customer service team with your order number
- Receive a return authorization number (RMA)
- Pack items securely in original packaging
- Ship to our return address with the RMA number clearly marked
- We'll process your refund within 5-7 business days of receiving the return
Return Shipping Costs
Return shipping costs are covered by Unispare for returns due to defective or damaged items. For other returns, customers are responsible for return shipping costs.
Non-Returnable Items
- Custom or made-to-order items
- Items showing signs of use or damage
- Items without original packaging
- Clearance or final sale items